Support

How can we help?

Answers to common questions about WrapKit, and a direct line to us when you need one.

Contact support

Email us and a real person will help. We typically respond within 24–48 business hours.

support@wrapkit.app

Getting help

The quickest way to get help is to email support@wrapkit.app. You can also open Help in the WrapKit sidebar for guides on Blocks, Kits, Wraps, tracking, and shortcuts.

When reporting a problem, it helps to include:

  • What you were trying to do
  • What happened instead
  • Your macOS version and WrapKit version (choose WrapKit › About WrapKit)
  • A screenshot or screen recording, if possible

The basics

What is a Block?

A Block is one reusable piece of work — text, an email, a link, an image, a PDF, or a file. Use Collections to keep your Blocks organized. Moving a Block between Collections only changes where you find it.

What is a Kit?

A Kit combines the Blocks and steps you need for work you expect to do again — for example, a Job Application Kit with an application email, résumé, cover letter, portfolio link, and checklist. When you add a Block to a Kit, WrapKit adds a copy, so you can customize the Kit without changing your original Block.

What is a Wrap?

A Wrap is one real use of a Kit — for example, Job Application Kit → Acme. The Kit stays reusable; the Wrap has its own person, status, dates, next action, checklist, notes, content, and versions.

What are personalization fields?

Kits can include fields — like Company, Role, or Hiring Manager — that you fill in differently each time. When you create a Wrap, those values personalize the content for that situation.

What are Templates and Starter Blocks?

Kit Templates are complete, ready-made workflows you can customize: Job Application, Client Onboarding, Brand Sponsorship Pitch, Influencer Media Kit, Press Kit, Travel Kit. Starter Blocks are individual ready-made pieces you can add to a Kit.

What are Versions?

Versions preserve snapshots of a Wrap over time. When your work changes significantly, choose New Version. Earlier Versions stay in the Wrap’s Version History.

Shortcuts

Save to Blocks — save what’s on your clipboard as a new Block.

Quick Access — search your Blocks, Kits, and Wraps from any app.

How do I use Save to Blocks?
  1. Copy what you want to keep — text, a link, an image, a PDF, or a file.
  2. Press . A small panel shows what you copied.
  3. Check the title, then choose Save to Blocks. Press Esc to cancel.

Copy one item at a time. Folders can’t be saved as Blocks.

A shortcut isn’t doing anything

Both shortcuts work in any app while WrapKit is running, so make sure WrapKit is open. If you changed a shortcut, check it in Settings → Shortcuts, where you can also restore the defaults. For Save to Blocks, copy something first — if the clipboard is empty, there is nothing to save, and the shortcut always uses your most recent copy.

What happens when I choose a Quick Access result?

Text, Email, and Link Blocks are copied, ready to paste. Image, PDF, and File Blocks open in their default app. Kits and Wraps open in WrapKit. Press Esc, or the shortcut again, to close Quick Access.

Purchases & WrapKit Pro

What’s included for free?

WrapKit is free to download and includes up to 2 Kits and up to 5 active Wraps. Completed Wraps don’t count toward the active limit — complete or delete an active Wrap to create another.

What does WrapKit Pro Lifetime unlock?

Unlimited Kits and unlimited active Wraps. WrapKit Pro Lifetime is a one-time, non-consumable in-app purchase. It is not a subscription.

How do I restore my purchase?
  1. Open WrapKit on a Mac signed in with the Apple Account you used to buy Pro.
  2. Open Settings from the sidebar.
  3. In WrapKit Pro, choose Restore Purchases.

You can also choose Restore Purchases on the WrapKit Pro screen.

How much does Pro cost?

The Mac App Store shows the current price for your country or region before you buy.

How do I request a refund?

Purchases are processed by Apple, so refunds are handled under Apple’s policies. You can request one at reportaproblem.apple.com.

Your data

Where is my WrapKit data stored?

Locally on your Mac. WrapKit doesn’t have a WrapKit cloud or account, and your Blocks, Kits, Wraps, and added files aren’t uploaded to us.

Do I need an account?

No. There’s no sign-up and no WrapKit login.

Does WrapKit sync between Macs?

No. WrapKit keeps your workspace on the Mac you use it on. We recommend backing up your Mac regularly, for example with Time Machine.

What happens when I delete things?

Blocks added to Kits are copies, so removing a Block doesn’t remove copies already in a Kit. Deleting a Kit doesn’t delete the Wraps you created from it. Deleting a Wrap permanently removes it, including all of its Versions. Always review the confirmation WrapKit shows before continuing.

For details, read the Privacy Policy.

About WrapKit

Current version
WrapKit 1.1
Requires
macOS 15.0 or later
Available on
Mac App Store
Price
Free, with an optional one-time WrapKit Pro Lifetime purchase